Music Education in English

Terms & Conditions

Registration Deposit

In order to reserve a place in one of our courses, a non-refundable deposit of €50,00 is payable covering materials which need to be ordered for your participation and administration. Registration is confirmed at the time of payment and not before.

Payment

Full payment for the course is due at the latest on the first day of tuition. Late payments will incur a €10,00 fee.

Refunds

Tuition for all Kindermusik classes is non-refundable. A trial lesson is available before registration for this purpose. Part tuition refunds or credit vouchers may be given in the case of exceptional circumstances. All such refund requests must, however, be made in writing and will be considered on an individual basis.

Home Material Kit

Participants receive with every semester by Kindermusik with Eve course materials at no extra charge. Course materials will however not be able to be given out to students until the course fee has been paid.

We will be unable to include the cost of Home Material Kits under any circumstances in a refund if they have already been opened.

Missed Lessons

All participants are entitled to reschedule 1 lesson per course if a lesson needs to be missed for any reason. This must, however, be arranged prior to the starting time of the class which will be missed. There will be only one slot available per scheduled class for make-up students. For this reason make-ups need to be registered and approved before attending.

Extra make-up lessons may be granted, but must be agreed in writing (email suffices) prior to commencement of the course. We reserve the right to judge each case individually based on its merits.

Classes missed must be made-up within the current course and cannot be carried over to a subsequent semester. Make-up lessons are also non-transferrable.

Visitors

Adult visitors such as grandparents or partners are welcome to attend our courses but must be registered and agreed prior to the class owing to space restrictions.

Cancellations

Classes cancelled by the educator due to insufficient enrolment will be fully refunded.

If the educator must cancel a lesson, an extra lesson will in most cases be added to the end of the course. If this is not possible we will reschedule a class on another day and time slot during the semester.

Please feel free to contact me with any questions, suggestions or criticisms at any time!

I look forward to having you and your child join us for a great semester of Kindermusik classes!

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